Get in Touch With Us
Whether you have spotted something that needs a second look, want to ask about how we cover a particular sweepstakes casino, or simply have feedback on the site, we would like to hear from you. This page explains how to get in touch and what happens once your message arrives.
The Best Way to Reach Us
Email is the most reliable way to contact the Best Sweeps Casinos team. Write to us at [email protected] and we will aim to reply within a couple of working days. Including a short summary of what your message is about — a question, a correction, a general comment — helps us route it to the right person and get back to you faster.
What People Usually Write to Us About
We cover a fast-moving space, so most messages fall into a handful of categories:
- Accuracy and corrections — Sweepstakes casino terms change often: eligible states, welcome offers, redemption thresholds and coin bundles are all subject to change by the operator. If something on our list looks out of date, we want to know so we can look into it.
- Questions about how sweepstakes casinos work — Readers frequently ask about the difference between Gold Coins and Sweepstakes Coins, how the no-purchase-necessary option works, or why a platform isn't available in their state. We are happy to point you toward the relevant part of the site or explain what we can in general terms.
- State availability — Because sweepstakes casino availability is decided state by state and can change with little notice, readers sometimes write in to confirm whether an operator still serves their state. We can share what we have researched, but we always recommend confirming current eligibility directly with the operator's own terms before signing up.
- General feedback — Ideas for what we should cover next, thoughts on how a review reads, or anything else you noticed while browsing the site.
- Responsible play concerns — If you or someone you know is struggling with their play, or has questions about setting limits, let us know in your message and we will point you toward appropriate resources.
What We Can't Help With
We are an independent research and comparison resource, not an operator. That means we cannot access anyone's casino account, process a redemption, verify an identity, or resolve a dispute over a bonus or prize. Those matters have to go through the sweepstakes casino itself, usually via the support contact listed in its own terms and conditions. We also cannot offer legal advice on whether a particular platform is permitted in your state — that depends on your local laws and the operator's own eligibility rules, which we encourage you to check directly.
What Happens After You Email Us
A real person reads every message that comes in — we do not rely on automated replies as a stand-in for an answer. Our usual target is a response within a couple of working days, though it can take a little longer during busier periods. If your message relates to something published on the site, such as one of the entries covered on our Best Non GamStop Casinos 2026 page or elsewhere, mentioning the page helps us find the exact context faster.
A Note on How We Work
Our rankings and write-ups are based on independent research into publicly available information, including welcome offers, coin structures and stated terms for each platform. Where the site earns a commission from an operator, that relationship never decides how an option is ranked or reviewed. Reader feedback is one of the ways we keep that research honest and current, so if something we have published seems off, misleading, or simply out of date, telling us helps everyone who reads the page after you.
Thank you for taking the time to reach out. We read every message and look forward to hearing what's on your mind.